The one where I cried and got my way..

But I didn't mean to........


Ok, so this is not my prouder moment of handling things in an adult way.

I got a nursing tank top from Motherhood Maternity.  It is just black with spaghetti straps with the clip down sides.  I would post a pic, but it seriously is just a blank spaghetti strap nursing tank top.  I actually don't do well with saving receipts (I know I know I should) but I didn't think I ever was going to return this.  Who out there keeps all receipts all the time?  Do they clutter your purse, car, desk?  Good for you if you do!  Also, I cut the tags off and threw them away when I washed the tank top. 

So I washed said tank top.  When I was putting away clean laundry I wanted to hang up tank top and noticed that the strap was broke (brand new shirt) it came unsewn....can't wear tank top with one strap.  So last night I called Motherhood Maternity and told them the situation.  I did not want my money back....I wanted the same top just with a working strap....I told them I did not have the receipt and the tags where gone.  I told them everything on the phone and got names of the people I talked to in order to not waste a trip driving there just to be turned down.  I talked to a manager and she said to come in today before 5:30 to exchange it. 

So today at 1:00 I went there.  Now this is not a close drive.  It is really out of my way.  When I got there and spoke to the same manager I spoke with last night..she did not want to exchange it for me.  She said I needed the receipt.  I told her last night I didn't not have it.  She said she couldn't do anything for me...etc etc etc.....now here is what happened next  (also line of people behind me)

I did not want to and I did not mean to...but my body took over and slightly cried...not sobs...just red around the eyes and a frog in my throat and water in my eyes.  You could tell I was slightly crying.  My body just took over because....

-I called last night for the purpose of this not happening!!!!
-It is a cheap little tank top that they sell for $22...if you sell a crappy tank top for $22 you need to stand behind your product.
-It is obviously new because I am still pregnant and not nursing yet...I am just getting prepared so I don't have to shop with an infant
-In my city there are hardly any maternity shops...I have Motherhood Maternity, Old Navy which in my store has like 2 small racks and that is it, and Gordmans which again has 2 small racks and that is it.  In the past 8 months...I have easily dropped $300 or more at this Motherhood Maternity Store..I have been there 3 times and bought $100 plus every time.  I just wanted a working tank top and for how much I spent this summer it just made me sick
-Also..their products have "Motherhood Maternity" printed on the inside label of all their clothes...the top came from them
-I drove all the way there just for this exchange of a $22 spaghetti strap tank top
-(repeating) called last night to avoid this
-It just made me so mad because I am tried of customer services saying one thing and them when you need them doing something else....I didn't want my money back....I WANTED A WORKING TANK TOP!

But she kept saying there is nothing she could do for me...I asked for her boss and she said she was the only manager and there is no one she could talk to.

So I stood there crying with people behind me...obviously pissed off.  She typed and typed on her computer saying she was 'trying different things'

Finally she said, "I will just damage this one out and let you exchange it"

Ok....that is what I have been trying to do all along!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!

So, not a proud moment for me....but I was just so frustrated....my body took over.  I don't feel bad about it....your brand new product (which..in my opinion is over priced in the first place, but you corner the market here in my city) broke...I just wanted an exchange...your store named is literally printed inside the shirt.

Was I wrong in this?